The current situation with Corona / COVID-19, is changing very rapidly and requires us to be flexible and deal with every new day with calmness and clarity. For many of us these times are unsettling. We would like to share with you how we at Lotus Design are dealing with the situation.
At the moment, our highest priority is to protect the health of our employees and customers and to do our part to help stop the spread of the virus.
We will therefore reduce our staff presence by working in alternating shifts and home office. Our customer service is still available by e-mail: firstname.lastname@example.org
As we are fewer people for the telephone, we kindly ask you not to call but to send us an email. In urgent cases, our telephone hours will be from 10 am to 4 pm.
We will also comply with government recommendations and resolutions and take all the necessary precautions. As a consequence, our store in Cologne will be temporarily closed as of today and for as long as necessary.
Our Onlineshop lotus-design.com is still open for you and we are doing our best to keep our regular delivery times. However, at the moment it can happen that deliveries are delayed. We ask for your understanding.
Especially in times like these, it is important to take care of yourself and your loved ones and to support each other. Let us use this time to focus on the essentials and the important things in life.
We firmly believe that we will get through this situation in solidarity and togetherness!
Take care of yourselves and each other.
Your Lotus Design Team